Careers

Hiring Now

Have you ever wondered what it’s like to work at an airport? Boundary Bay Regional Airport is currently hiring Seasonal Airport Operations Specialists and Customer Service Representatives for the 2025 summer to join the team responsible for keeping our airport operations safe and best in class and support our FBO Operations.   Seasonal roles run from May – September. 

If you thrive in a fast-paced team environment where no two days are the same this is the role for you. 

Seasonal Airport Operations Specialist – Position

The Airport Operations Specialist is responsible for a variety of operational  duties in support of running the day to day of the airport Your varied day includes: 

  • Fuel concession operation and maintenance. This includes the fueling of avgas, jet fuel and sale of aircraft oil. The preventative maintenance of all fleet trucks as well as fuel plant equipment. The quality control of fuel products to industry standards.
  • FBO ramp services. This includes general aircraft services, marshaling, GPU services, baggage handling, and concierge services with a focus on customer service and growing the business.
  • Inspections and general maintenance of the airport’s airfield, groundside and terminal infastructure.
  • Wildlife management and logging.
  • General maintenance and repair of buildings owned by Alpha Aviation and leased to various clients.
  • FBO duties such as answering phone calls, dispatching fuel trucks, greeting all aircrafts that come to the ramp, invoicing customers.
  • Any other duties as may be assigned by the Airport Operations Supervisor.
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The Operation Specialist ideally have the following:

  • Prior knowledge in airports is an asset but not essential.
  • Good communication skills and sufficient computer skills in an MS Office.
  • Critical thinking with the ability to solve problems.
  • A team player, capable of working both collaboratively and independently.
  • Excellent people skills, team player and must have a positive attitude.
  • Class 5 BC Drivers license and clean driver’s abstract.
  • Boundary Bay Airport is operational 365 days a year and as such candidates need availability 7 days a week to work up to 40 hours.

This exciting role is an opportunity for a student or anyone interested in learning more about airport operations while getting hands-on experience at Canada’s busiest airport!

To apply for this role, please send your resume to airs@alpha-aviation.ca.

Hiring Now

  • Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
  • Handle credit cards, and cheque transactions with accuracy and properly account for all collections and conduct the appropriate close out procedures.
  • Use software to dispatch fuel calls and service requests to Line Service Agents as well as perform fuel reconciliation and assist accounting with any discrepancies.
  • Terminal ramp management by means of: aircraft marshalling (using marshalling wands + PPE), aircraft greeting (wheel chocks, red carpet, bottled water)
  • Creating service invoices for all transient aircraft

Seasonal Customer Service Representative

 Role Summary

Alpha Aviation Inc., operators of the Boundary Bay Airport, have an exciting opportunity for an Customer Service Representative to join their growing organization. Based in their main office at the Boundary Bay Airport (CZBB) in Delta, BC, this role requires someone who brings strong organizational skills, great communication skills and a flair for out of box thinking in a fast paced operational environment.

Alpha Aviation Inc. plays a critical role in the successful operation and management of the Boundary Bay Airport, working to ensure that the airport meets the needs of its customers and stakeholders while also contributing to the local economy and community. Alpha Aviation is a team of diverse people who work collaboratively; we’re innovative, fun and we invest in our people. We are seeking positive people that share our passion for excellence, our commitment to teamwork, and our commitment to the customers and communities that we proudly work in. We support the Employment Equity Act and take measures to ensure fair employment practices and treatment of employees across our organization. We welcome applications from all qualified candidates, including women, Aboriginal peoples, persons with disabilities and members of visible minorities.

As a Customer Service Representative, you are the first impression of the airport experience for arriving aircraft. Customer Service positions encompass assisting customers, administrative duties to support the services we supply to aircraft, and ramp service dispatching. Proficient use of a computer is needed as well as strong customer assistance to clients. This position requires working in a fast-paced environment with time constraints to meet published departure goals. This is a day shift position where weekend work is required.

 Key Responsibilities

  • All additional ramp services as requested (Ground Power Unit service, oxygen/nitrogen service, baggage handling, providing ice or coffee,
  • Responsible for coordinating Filming and Events with the administrative staff
  • Assisting with airside escorts
  • Managing communication for the AVOP program and general inquiry line
  • Work independently without direct supervision.
  • Perform terminal checks and open terminal facilities at the beginning and end of day.
  • Assist with tenant communications

Key Requirements / Education

  • Must be at least 18 years of age
  • Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
  • Ability to read, speak, and understand the English language.
  • Must possess good communication skills
  • Strong computer skills
  • Boundary Bay Airport is open 365 days a year and this role requires availability weekends and holidays

What We Have To Offer:

  • A fun and collaborative team to work with in an energetic, fast-paced and interesting environment to learn and grown in, especially if you are curious about airport operations and what it’s like to be at one of Canada’s busiest airports!·
  • Free parking
  • Competitive compensation 

Job Type: Full-time
Pay: $22.00-$24.00 per hour
Expected hours: 40 per week

 

Schedule:

    • Day shift
    • Weekends as needed

This exciting role is an opportunity for anyone interested in learning more about airport operations while getting hands-on experience at Canada’s fifth-busiest airport!

To apply for this role, please send your resume to airs@alpha-aviation.ca.